These Terms and Conditions of OnlineTechnicalResources.com and its parent company Integrated Services & Consultants, Inc. govern your use of the OnlineTechnicalResources.com Web Site and all applications, software, and services available on the Web Site, except to the extent such Services are the subject of a separate agreement. Specific terms or agreements may apply to the use of certain Services and other items provided to you on the Web Site. Any such Service Agreements accompany the applicable Services or are listed in association with or through a hyperlink associated with the applicable Services.
User Eligibility
The Web Site is provided by OnlineTechnicalResources.com and its parent company Integrated Services & Consultants, Inc. and is available only to entities and persons over the age of legal majority who can form legally binding agreement(s) under applicable law. If you do not qualify, you are not permitted to use the Web Site.
Modifications
OnlineTechnicalResources.com and its parent company Integrated Services & Consultants, Inc. may revise and update these Terms and Conditions at any time. Your continued usage of the Web Site after any changes to these Terms and Conditions indicates that you accept those changes. Any aspect of the Web Site may be changed, supplemented, deleted or updated without notice at the sole discretion of OTR. OnlineTechnicalResources.com and its parent company Integrated Services & Consultants, Inc. may also change or impose fees for products and services provided through the Web Site at any time in its sole discretion. OTR may establish or change, at any time, general practices and limits concerning other OnlineTechnicalResources.com products and services in its sole discretion.
Rates and Service Fees
The OTR Rates, Services, Shipping and Handling Fees are applicable to the purchaser and OTR calculates such fees based upon the tariff utilized by the shipping agent and the fee schedule in effect at the time of shipment. OnlineTechnicalResources.com retains the right to change fees and schedules at any time.
Credit Card Surcharge
This calculated surcharge is charged to the customer to offset the credit card fee charged by the credit card companies to OTR. The amount charged to the customer is a percentage of the total charge inflicted by OTR. OTR is absorbing the remainder of the fee that is then collected by the credit card companies.
Like most standard website servers, we use and maintain the information that we obtain from your browser on our server logs. This information can include Internet protocol (IP) addresses, browser type, Internet service provider ("ISP"), and other data. We may use this information to analyze trends, administer the Site, track user movement in the aggregate, and gather broad demographic information for aggregate use. We may associate this information with your Personal Information to resolve technical issues and support security for our users.
A cookie is a small piece of data that is stored in a browser-related file on your computer's hard drive when you use the Site. Cookies are uniquely assigned to your computer, and are read by a web server in the domain that issued the cookie to you. Our primary use of cookies is to improve your experience on the Site. For example, storing a cookie on your computer allows you to login without typing the registered e-mail address or registration number and password. We also use cookies to deliver information and fresh content specific to your interests. If you do not want these cookies stored on your computer you can reject cookies by modifying your browser setting accordingly (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences). However, if you choose to reject cookies, you may not be able to access products and services that we offer that require you to "login" or "sign in". Please also note that certain types of emails available through the Site may automatically log you into the Site and/or set new cookies when you click on the links in the emails and that you may need to manually remove such cookies if you do not want them to be set on your computer. See section titled "Third Party Ad Servers" below for additional information about cookies.
A web beacon (also known as a clear gif) is a tiny graphic with a unique identifier that is placed on a web page or within an email. It is similar in function to a cookie, and is used to collect a limited set of information, such as a cookie number, time and date of page view, and a description of the page on which the web beacon resides. OTR may use web beacons to compile aggregate statistics about which advertisements and promotions users have seen and how users responded to them. This information helps us better manage content on the Site by informing us what content is effective. In addition, we may use web beacons in our promotional e-mail messages to count how many messages and which emails have been opened and acted upon. This use allows us to gauge the effectiveness of certain communications and our marketing campaigns. OTR does associate web beacons to individual customer personal information for internal purposes only, in an effort to understand our customer’s individual preferences with our email products.
When you choose to purchase an OTR product or service, you will be required to provide us with certain contact information, including your name, e-mail address and billing address. We also require other information necessary to process your payment (such as a credit card number and expiration date). We may use the information that you provide to us to bill you for products and services you request, or to notify you of additional products and services we may offer. When you purchase a product or other products/services on the Site you are consenting to our delivery of this information to our service providers, which may include banks and credit card companies that we use to process the transaction. For more information please see the section below regarding "Third Party Providers"
When You Participate in Surveys
From time-to-time, we may request information from our customers via surveys. Although the responses we collect in online surveys are anonymous, we may occasionally request contact information (such as your name and e-mail address) or demographic information (such as your zip code). Participation in these surveys is completely voluntary, such that you have the choice of whether you wish to disclose the requested information. However, we encourage our customers to participate in these surveys as they provide us with important information that helps us to improve the types of products and services we offer, and how we provide them to you. Third Party Service Providers
We may sometimes use a third party to provide specific services on our behalf, including sending e-mails to our customers, conducting member surveys, processing transactions or performing statistical analysis of our services. In these cases, we may provide certain personal information, such as your name and e-mail address and other financial information necessary for the service to be provided. However, these third parties are required to maintain the confidentiality of this information and are prohibited from retaining, sharing, storing or using this information for any other purposes. Third Party Services
OTR may allow other companies to offer you products and services, including offers through our Site, co-branded pages hosted by the Third Party or via email. Whether or not you decide to participate in such an offer is up to you. If you purchase a product or service on a co-branded page, or via a third party offer on our Site, that requires you to submit financial and personal information, you are also consenting to our delivery of this information to that party. The offer will notify you if any financial or personally identifiable information will be shared. Such third party will be authorized to use this information in keeping with our contractual relationship with them and in accordance with their own privacy policy and information practices. We do not control these third parties and you agree that OnlineTechnicalResources.com and its parent company Integrated Services & Consultants, Inc. is not liable for their acts, or any failure to act on their part. Customers Shipping Information
Customer Data, including Personal Information, provided as part of a shipping transaction represents a record of that business transaction and cannot be altered after the transaction is complete except as provided in the OTR Terms and Conditions. The OTR Terms and Conditions are available at www.OnlineTechnicalResources.com in the Customer Care Section and at local OTR offices and its parent company Integrated Services & Consultants, Inc.
OnlineTechnicalResources.com and its parent company Integrated Services & Consultants, Inc. may provide certain portions of our customer’s Information, such as your email address or name, back to your ISP if we have an existing advertising relationship with them. This is done to allow them to target or discontinue your exposure to our advertisements, once you have become a customer of our site. As part of our agreement with your ISP, they will be required to maintain this information in a confidential manner and use it solely for the purpose described in this Policy.