Privacy policy

Protection of Customer Information:

OnlineTechnicalResources.com and its parent company Integrated Services & Consultants, Inc. understand the importance of privacy to our customers and visitors to OTR web sites. Our policy is to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or Personal Information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide OnlineTechnicalResources.com services to its customer.

We collect and store information about every product or service we offer so that we can efficiently provide the service required by our customers. We use information about our customers, their purchases, their packages, and their shipping activity to provide or enhance the services we make available to our customers, communicate with our customers about additional services they may find of value, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, establish credit, accomplish the billing function, and comply with government regulations. Although government regulations vary in the many countries in which we operate, they frequently include the reporting of information to transportation, safety, customs, and other regulatory agencies. As we collect and use information about our customers, we may contract with vendors to assist us in the processing of that information for those purposes listed in the previous paragraph. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any other use. Some of the information collected by OnlineTechnicalResources.com is data which relates to an identifiable person ("Personal Information"). Examples of Personal Information are names, addresses, e-mail addresses, credit card numbers and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Stripped data, with all names, addresses and other Personal Information removed, is sometimes shared with third parties. Finally, we do provide Personal Information to government agencies as required by law or regulation. In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient or addressee, to resolve a question or provide shipment status information. OTR is committed to protecting your privacy.

Questions:

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the Contact Us form.

We may occasionally modify this privacy statement. All such changes will be reflected on this web page.